Need Help? Start Here

If you need to resume your assessment, request a magic link here. From there, we'll email you a unique link to resume the assessment.

Your report will be delivered to your email within a few minutes of completing the assessment. If you do not see it, check spam or promotions folders. If you've double-checked your spam and junk folders, but it's still missing, complete the form below and we'll resend it.

You cannot amend or update your assessment answers once they've been submitted.

Yes. Your results are delivered by email. If you no longer have the email, contact us with your order number and we can help retrieve it. Your report will be saved for 36 months.

We offer a 14-day refund window for eligible purchases. See our refund policy for details or reach out if you have questions.

You have 14 days from when you first start the assessment. For privacy, we automatically delete all assessment responses after 14 days. If that happens, you’ll need to start again. If you need to pause, request a magic link here. From there, we'll email you a unique link to resume the assessment.